A Simple Needmining Implementation
Downloading Tweets based on a keyword list
Classify needs based on machine learning
Filter tweets containing need indicating words
Functions for a simple needmining implementation
Read Tweet file
Remove Tweets containing stopwords
Save Tweet file
Login into Twitter API
Showcasing needmining (the semi-automatic extraction of customer needs from social media data) with Twitter data. It uses the handling of the Twitter API provided by the package 'rtweet' and the textmining algorithms provided by the package 'tm'. Niklas Kuehl (2016) <doi:10.1007/978-3-319-32689-4_14> wrote an introduction to the topic of needmining.