Systems Manager Incident Manager is an incident management console designed to help users mitigate and recover from incidents affecting their Amazon Web Services-hosted applications. An incident is any unplanned interruption or reduction in quality of services.
Incident Manager increases incident resolution by notifying responders of impact, highlighting relevant troubleshooting data, and providing collaboration tools to get services back up and running. To achieve the primary goal of reducing the time-to-resolution of critical incidents, Incident Manager automates response plans and enables responder team escalation.
credentials: Optional credentials shorthand for the config parameter
creds :
access_key_id : AWS access key ID
secret_access_key : AWS secret access key
session_token : AWS temporary session token
profile : The name of a profile to use. If not given, then the default profile is used.
anonymous : Set anonymous credentials.
endpoint: Optional shorthand for complete URL to use for the constructed client.
region: Optional shorthand for AWS Region used in instantiating the client.
Returns
A client for the service. You can call the service's operations using syntax like svc$operation(...), where svc is the name you've assigned to the client. The available operations are listed in the Operations section.
Used to acknowledge an engagement to a contact channel during an incident
activate_contact_channel
Activates a contact's contact channel
create_contact
Contacts are either the contacts that Incident Manager engages during an incident or the escalation plans that Incident Manager uses to engage contacts in phases during an incident
create_contact_channel
A contact channel is the method that Incident Manager uses to engage your contact
create_rotation
Creates a rotation in an on-call schedule
create_rotation_override
Creates an override for a rotation in an on-call schedule
deactivate_contact_channel
To no longer receive Incident Manager engagements to a contact channel, you can deactivate the channel
delete_contact
To remove a contact from Incident Manager, you can delete the contact
delete_contact_channel
To no longer receive engagements on a contact channel, you can delete the channel from a contact
delete_rotation
Deletes a rotation from the system
delete_rotation_override
Deletes an existing override for an on-call rotation
describe_engagement
Incident Manager uses engagements to engage contacts and escalation plans during an incident
describe_page
Lists details of the engagement to a contact channel
get_contact
Retrieves information about the specified contact or escalation plan
get_contact_channel
List details about a specific contact channel
get_contact_policy
Retrieves the resource policies attached to the specified contact or escalation plan
get_rotation
Retrieves information about an on-call rotation
get_rotation_override
Retrieves information about an override to an on-call rotation
list_contact_channels
Lists all contact channels for the specified contact
list_contacts
Lists all contacts and escalation plans in Incident Manager
list_engagements
Lists all engagements that have happened in an incident
list_page_receipts
Lists all of the engagements to contact channels that have been acknowledged
list_page_resolutions
Returns the resolution path of an engagement
list_pages_by_contact
Lists the engagements to a contact's contact channels
list_pages_by_engagement
Lists the engagements to contact channels that occurred by engaging a contact
list_preview_rotation_shifts
Returns a list of shifts based on rotation configuration parameters
list_rotation_overrides
Retrieves a list of overrides currently specified for an on-call rotation
list_rotations
Retrieves a list of on-call rotations
list_rotation_shifts
Returns a list of shifts generated by an existing rotation in the system
list_tags_for_resource
Lists the tags of an escalation plan or contact
put_contact_policy
Adds a resource policy to the specified contact or escalation plan
send_activation_code
Sends an activation code to a contact channel
start_engagement
Starts an engagement to a contact or escalation plan
stop_engagement
Stops an engagement before it finishes the final stage of the escalation plan or engagement plan
tag_resource
Tags a contact or escalation plan
untag_resource
Removes tags from the specified resource
update_contact
Updates the contact or escalation plan specified
update_contact_channel
Updates a contact's contact channel
update_rotation
Updates the information specified for an on-call rotation
Examples
## Not run:svc <- ssmcontacts()# The following accept-page operation uses an accept code sent to the# contact channel to accept a page.svc$accept_page( AcceptCode ="425440", AcceptType ="READ", PageId ="arn:aws:ssm-contacts:us-east-2:682428703967:page/akuam/94ea0c7b...")## End(Not run)